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I ordered spiral stairs from The Iron Shop in PA. ABF has had my package for 3 weeks.

I got a call one week after the package sat in their warehouse/facility 20 min before leaving from work that they were on their way with it. They did not tell me ahead of time that they were delivering it on that day and time. How's that for communication! So I rescheduled.

They said they were coming saturday. They did not come. I called again. They then said I had to pay for a redelivery or they have to wait for reauthorization from The Iron shop to redeliver.

I started making noise via multiple email complaints. They then delivered on the Thursday and left one of three packages behind. The driver claimed they would be back the next day.

And they did not come the next day with the other package. Im still waiting for the rest of my deliveryFacepalm

Reason of review: Problem with delivery.

Monetary Loss: $600.

Preferred solution: Deliver product or service ordered.

ABF Freight System Cons: Totally unreliable, Horrible customer service.

Location: 1165 Wilburn Rd, Conley, GA 30288, USA

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