ABF Freight System - Delivery Service Review
Im glad to be finished with my experience with ABF Freight. I ordered a kayak from *** Sporting Goods unaware they would be using ABF.
Therefore my item was held for weeks until I was notified that I had to set a delivery appointment. Although ABF representatives were kind over the phone, I recieved a letter stating my item was being put in storage and I would be charged for each day it was stored. (A representative explained this would be charged to the company and not me, so I dont understand why I recieved the letter stating I would be charged.) Also, the kayak was just "delivered" by a man who told me I would have to drive down the driveway for him to place the item in my truck from the road. That is NOT delivery or good customer service.
I would expect the item to be delivered to my door when paying $90 for delivery. I hope I wont have any experiences with ABF in the future.
Reason of review: Poor customer service.
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