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ABF Freight System - Very poor service

All Employees play game on phone drink coffee on the forklift operator very poor service
#1378615
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ABF Freight System - Delivery truck damage

Today an ABF truck made a delivery to 1928 higbee. In the process the truck knocked down my cable wire! I’m out for 3 days. I called ABF TODAY, they will do nothing Hope they never run over anyone
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Insurance Quality
Product or Service Quality
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1370331
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This is absolutely the most unorganized and unprofessional freight company I have every had experience with. Our materials were due to arrive at our construction site a week ago. Every day we have called, we have been told "tomorrow". We have an entire crew sitting...
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1.0
I didn't like
  • Failed to delivery in committed time frame
#1366339
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Received a package that was shipped on ABF Freight. Our street is blocked by because of bridge replacement so my guys met the driver in another location to keep him from having to back up about 1 mile. They received the package without noting damage to the box. The box...
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1.0
I didn't like
  • Are thieves
#1347163
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I have been working with ABF freight with a company now for over a year (not my choice). They are the worst shipping company I have ever dealt with and further more they care little for their customers. Get ready to get charged for everything little thing they do. They...
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#1342455
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I cannot say enough great things about the service I received. First as we were leaving Indiana, we ordered 2 containers, and only needed 1. No problem, we were only charged after the container shipped, so we only paid for 1. When we arrived in Portland, there was an...
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4.4
I didn't like
  • Could not access container first attempt in portland
#1340233
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One of our clients suggested ABF Freight as their tradeshow freight provider, but it is clear that tradeshow services aren't their strong suit. Our contract listed 7/5 as the necessary delivered by date. Payment was issued before this date. Our client called on 7/8...
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1.4
I liked
  • Online portal
I didn't like
  • Not open on weekend
  • Totally unreliable
  • Dishonest communications
#1339703
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ABF Freight System - The Worst!

They arrived an hour before the scheduled window and refused to return. They told the supplier I refused delivery. Had to make arrangements for delivery over two days. I would cancel my order before having them back to my house.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1336873
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If they are Arkansas Best Freight, I surely would hate to see the worst! Freight is almost every time delivered with some type of damage! They lie about delivery times and dates. My freight was picked up on June 29th in Rock Hill SC. and was supposed to be in Columbus...
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#1299966
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our chemicals arrived 3 weeks later than was promised and because of this we lost out on a lot of business, over 50 customers because we couldn't deliver our services on time. After the shipment arrived in abq you then informed us it would be another week before you...
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1.4
I didn't like
  • Worst customer service ever starting with brad a supervisor
  • Totally unreliable
  • Long transit times
#1293939
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