ABF was to deliver one pallet to my home in Marion, Ohio (city), today, 1/10/17. They called me yesterday to make delivery arrangements for today.
There suggested time was inconvenient, so the lady at the Mansfield branch (dispatcher? -- possibly Deb, but not sure) offered to change it to a morning time frame to help me out. Amazed for the first time! The semi shows up perfectly in the time frame today, and not only was very friendly, but helped me by taking the pallet jack about 30 yards down the alley - ON SOLID ICE!!!
- TO PUT IT ON MY PARKING PAD BEHIND THE HOUSE!
I am NOT easily impressed, but this company was one of the best delivery experiences in my 61 years of living! THANK YOU, ABF, FOR EXCELLENT CUSTOMER SERVICE ABOVE AND BEYOND THE CALL OF DUTY!!!!!!!!!
Product or Service Mentioned: Abf Freight System Delivery Service.
Reason of review: Good quality.
I liked: Service.